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I called and they were able to replace it 2 weeks later. They just showed up and wanted access into the house. I was on my way to work and was unable to give them access inside the home. I had asked Stuart not to use the side gate because it was damaged. When I returned from work - the bottom post attached to the gate had a huge chunk snapped off. We had set up a date for the installation but no one showed up.
Graham Ricker Air Conditioning and Heating
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The furnace was installed incorrect, and when I asked Stuart to come and fix it, he ignored multiple phone calls, text messages, and kept brushing us off for over SIX months! He cares about you right up until you pay, as I have read other reviews. Because him fixing the install does not pay him anything, he has no interest in doing it. He also belittled, and insulted me on the phone. The Ontario Home Care Heating and Air Conditioning is the preferred destination in St. Catharines, . Ontario Home Care Heating and Air Conditioning always provides several offers in St. Catharines to its customers.
Is this your business?
When he walked downstairs he did not remove or cover his boots and left wet marks on the carpeted stairs. After this was pointed out to him, he brought in a long carpet and covered the stairs. The guy was very efficient though and tested everything in the furnace for safety. He seemed to know what he was doing and had a lot of tools.
All other marks contained herein are the property of their respective owners. I would highly recommend him and Ontario Home Care for all your Sales and Service needs. I tried to make a complaint with the Better Business Bureau but this company is not registered with them.
Desert Air Conditioning, Inc
"Over the past fifty years we have built a strong business centered around great customer service," said Mr. Dunn. Your source for furnace and air conditioner installation, maintenance and repair across the Kingston & Trenton area. I met with many other furnace installers prior to deciding to go with this company. Stew was by far the most knowledgeable and easy to work with person. He gave me a great deal and installed the furnace literally the next day. Stuart installed our furnace and a/c many years ago, and we have been very happy with it.
With the rise of the temperature of the sun inside temperature goes high.. When I complained he came and said that the compressor was bad he also had a gauge to show me that.. But I had experience from past to know the sound of the compressor then he got his good gauge to show me that there was no problem with copressor.. This is the average rating based on homeowner reviews.
Furnace Repair
Ontario Home Care Heating and Air Conditioning in ON L2T 4B8 Offers a wide range of products and services to its customers with well fashioned establishment. Employees of Ontario Home Care Heating and Air Conditioning in ON L2T 4B8,St. Catharines, Canada are very prompt, kind and courteous in attending and providing customer assistance. Listed under in St. Catharines with address, contact number, ratings, photo gallery, product & services, direction map for best in ON L2T 4B8, St. Catharines. They were very professional and did a great job in a timely fashion. The product is of excellent quality and what was wonderful is that they cleaned up with absolutely no mess left.
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Stuart and his crew did a great job installing my new furnace, A/C and hot water tank. The cost was fantastic compared to another company that quoted me thousands of dollars more! The work was completed in 4 hours and I am very pleased.
He was more than reasonable and very fair because he didn't charge for the service call. With his years service experience, he is very knowledgeable. After they had left I noticed that the AC unit they had installed was not what I had ordered.
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